Shipping policy

Shipping Policy - Zaniver *{margin:0;padding:0;box-sizing:border-box;font-family:Arial,sans-serif} .policy-container{max-width:1000px;margin:40px auto;padding:0 20px;line-height:1.7;color:#333} h1{font-size:28px;margin-bottom:20px;color:#222} h2{font-size:20px;margin:20px 0 10px;color:#444} p{margin-bottom:12px} ul{margin-left:20px;margin-bottom:12px}

Shipping Policy

Last Updated: [Insert Date]

This Shipping Policy outlines the terms and conditions regarding the processing, shipping, delivery, and related services for all orders placed on zaniver.shop. By placing an order with us, you agree to the terms outlined in this policy.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays) after payment confirmation. Orders placed on weekends or holidays will begin processing on the next business day.

We will send you a confirmation email once your order has been shipped, which includes a tracking number (if applicable).

2. Shipping Destinations

We currently ship to the United Kingdom and select international destinations. For international orders, additional customs fees, taxes, or duties may apply (these are the responsibility of the customer).

3. Shipping Methods & Delivery Times

United Kingdom Standard Shipping:

Delivery Time: 3–7 business days after shipping
Cost: Calculated at checkout (free shipping on orders over a specified amount)

International Shipping:

Delivery Time: 7–21 business days after shipping (varies by country)
Cost: Calculated at checkout based on weight and destination

Delivery times are estimates and not guaranteed. Delays may occur due to weather, customs, postal service delays, or public holidays.

4. Tracking Your Order

Once your order is shipped, we will send a shipping confirmation email with a tracking number. You can use this number to track your package on the carrier’s official website.

If you do not receive your tracking information within 5 business days of placing your order, please contact us at smgl5188@outlook.com.

5. Shipping Fees

Shipping fees are calculated based on order weight, destination, and shipping method. All fees are displayed at checkout before you complete your purchase. We may offer free shipping promotions from time to time, subject to our terms and conditions.

6. Undelivered & Lost Packages

If your package is marked as delivered but you have not received it, please check with your local postal service, neighbors, or building management first. If the package is confirmed lost, contact us within 7 days of the expected delivery date for assistance.

We are not responsible for delays or non-delivery caused by incorrect shipping information provided by the customer.