Contact Us

We’d love to hear from you! Whether you have questions about our products, orders, shipping, returns, sizing, or need assistance with anything else, our customer service team is here to help.

Please reach out to us using any of the contact methods below, and we will respond to your inquiry as soon as possible (typically within 24–48 business hours).

Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM (GMT)

Saturday – Sunday: Closed

We respond to all emails and messages during our working hours. Responses may be delayed during weekends and public holidays.

How to Reach Us

Email: For the fastest response, please send us an email at smgl5188@outlook.com. Include your order number (if applicable) and detailed information about your inquiry to help us assist you more efficiently.

Phone: You can call us during our customer service hours at 01273 279375 for immediate support.

Mail: You can also send written correspondence to our registered address above.

Common Inquiry Topics

- Order status and tracking information

- Shipping and delivery times

- Returns, exchanges, and refunds

- Product sizing, material, and care instructions

- Payment and checkout issues

- Bulk orders and wholesale inquiries

Our Promise

At Zaniver, we are committed to providing friendly, professional, and efficient customer service. We value every customer and will do our best to resolve your questions and concerns quickly and effectively.

Thank you for contacting us. We appreciate your support!